Return Policy
To be eligible for a return, your item must be unused and in the same condition that you received it and returned within 7 days. It must also be in the original packaging. For example, Oils that have been transferred into plastic containers are NOT considered to be in resalable condition.
Several types of goods are exempt from being returned. Perishable goods such as food, digital downloads, intimate, powders, sanitary goods, and gift cards.
To complete your return, we require a receipt or proof of purchase.
Contact us at info@nakhti.us with the order number
All returns should have “RETURNS DEPT.” written clearly on the outside of the box along with an RMA #. Inside the box, include the order number that you are referring to so that we can properly credit your account. No merchandise will be accepted or replacements issued without prior approval to return such merchandise.
To return your product, you should mail your product to: 340 S. Lemon Ave #4481 Walnut CA 91789
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, we recommend using a traceable shipping service or purchasing shipping insurance.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you about the eligibility of your refund.
If refunded, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
We only replace items if they are defective or damaged. Report any damaged or missing items within ten (7) days of receipt of order so that we can help rectify and credit your account.
No Refunds for buyers remorse.